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Richmond Hotel Narita

A 5-minute walk from Keisei-Narita station and a 10-minute train ride from Narita Airport,the modern Richmond Hotel features rooms with free Wi-Fi,an LCD satellite TV.Learn More

Frequently Asked Questions


Q: Can I check-in before check-in time?

A: Yes, the earliest hour for Check-in is 11:00 and may be ordered for an additional fee of JPY1,000- (incl. VAT) for each hour

    before 14:00.

    *Depending on the situation of housekeeping, we may ask you to wait until room is ready.


Q: Is it possible to check-in before 11:00 am?

A: For Check-in before 11:00, reservation should be made also for the previous day.


Q: Can I extend my stay after the check-out time?

A: Yes, Check-out time may be extended until 14:00 for for JPY1,000- (incl. VAT) each hour after 11:00 (12:00 if Richmond 

    member). Should you request Check-out after 14:00, the amount for the following day would be required.


Q: Can I leave my baggage before checking in or after checking out?

A: Yes, luggage may be stored at hotel either before and after stay. Please feel free to ask our Front Officers.


Q: Can I send my baggage in advance?

A: Yes, you can. Please send it to the following address.

    Address: 970 Hanasaki-cho, Narita-shi, Chiba prefecture, 286-0033 Japan (Richmond Hotel Narita)

    *Make sure that the Guest name and the period of stay must be mentioned on delivery slip.

    *All transportation costs must be paid by guest in advance.

    *Post requiring huge space in refrigerator or freezer, can not be accepted.


Q: May I make reservation for shuttle bus to Narita airport before check-in?

A: Prior reservations for shuttle bus can not be made. Please request reservation when Check-in or during stay.


Q: Please let me know the Deperture time of a shuttle bus from Hotel to Narita airport.

A: Busses from Hotel to Narita airport are departing at 6:40/7:40/8:40/9:40/10:40.


Q: I would like to know if you have shuttle bus pick-up service at Narita airport?

A: Yes, we do. The departing time from Terminal 1 and Terminal 2 are as follows:

    Terminal 2(No.31B bus stop on the arrival floor)--  15:35/16:35/17:45/19:05/20:05           

    Terminal 1(No.16 bus stop on the arrival floor)----  15:45/16:45/17:55/19:15/20:15

    *Please make sure to be at bus stop 5 minutes prior to departure time.


Q: How can I access Richmond hotel from Narita airport without using shuttle bus service?

A: Taxis from airport will take approximately 20 minutes and JPY3,500- to our hotel.

    Local trains of JR or Keisei are operating to Narita (city) station, hotel is located in 5 minutes walking distance of either station. 


Q: Can I park my motorcycle?

A: We do not provide any parking facilities for motorcycles.


Q: Do you have a public bath, a meeting room or a fitness club?

A: We do not provide any of these facilities.


Q: Can children stay for free?

A: Infants or children below 12 years may share bed with parents without being asked for additional charge.

    *We do accept 1 child per the number of beds in the booked room.


Q: Can you prepare a baby crib?

A: Baby crib may be requested at reception or by contacting in advance.

    *Please understand that the number of cribs is limited.


Richmond Hotel Narita
970, Hanasaki-chou,
Narita-shi, Chiba
Tel: +81-476-24-6660
Fax: +81-476-24-6661

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